Village Square Postal Outlet & Cleaners

The man who owns the business, John, is the rudest person I have ever met. When I brought in some stuff to get cleaned, business was so slow. Jeez, I can't imagine why! John is just unfriendly, stuck-up, and yells at you if you try to pay with a credit card. He thinks he's probably richer and better than you. When I asked if I could pick up my clothes in the next four days, he yelled at me and said it was impossible. The outcome of my clothes wasn't even that great. They were wrinkled and not even that clean. I will stop coming to Village Square just to avoid that jerk.

A card was left in my mail box... I had a letter at the Post office. I brought the card to location. Showed my ID. Quickly I was out with my letter. Great service.

The couple who own and run this business are very friendly, and I was shocked to read any negative reviews!On the postal side, they're efficient and have a good understanding of Canada Post's rules and regulations. I can't complain about their pricing or customer service, although I have never had packages delivered here.On the dry cleaning side, they do an absolutely excellent job and have very reasonable prices. I get black tie formal clothing cleaned here for both my husband and I and have never had anything come home dirty or damaged in any way. Ties come home perfectly reconstructed, and they have great pricing for wedding dress preservation as well (go for a quote first, because it depends on the individual dress). The dry cleaning has always been ready for me in the quoted amount of time.

Terrible customer service, treats you like you shouldn't even be there. If I could choose another post office to have my stuff delivered I would. Never answers the phone, has been closed early when I went to pick up my mail. Sent a complaint to Canada post. The reviews on this page are very true. This place is just awful, if there was a lower star rating I would have selected it. If they didn't want to run the post office and get annoyed at customers picking up their packages they shouldn't have taken the post office. Please do something bout your service. It is just terrible.WARNING THIS PLACE DELETES REVIEWS/CHANGES THEIR UNIT# SO THE REVIEWS NO LONGER SHOW. I HAVE REPORTED THEM FOR BEING CLOSED EARLY 4 TIMES NOW. AND THEY WILL CALL YOU A LIAR TO YOUR FACE!

Not recommended. He overcharges and did not weigh the letter. I sent a couple letters from calgary to edmonton with one piece of paper inside in a regular sized envelope that I brought and he charged $3.60 for just postage. I thought the price of sending mail went up but after i looked on Canada post website i realized he overcharges people.

Do not use this dry cleaner. Had a dress with white top and black bottom. Bought in Vegas for son's wedding. Took in and then told dress had run during dry cleaning process. Said would do the process again and to find my receipt for dress in case. Went to pick up, the top is now a dingy beige with pink overtones. Told the owner the top was white originally. He said no it wasn't. I have a picture before and definitely white. Will never go back. Dry cleaning is your business and you can't get that right. Save your clothes and go somewhere else.

Good customer service,the lady is very friendly…1,000,000 stars..

I personally love the owners. If your polite to them they're definitely polite back. I had my Wedding dress cleaned here after spilling red wine down tbe front. It was beautiful done and boxed up. Also then I shipped it to my sister in lovley condition for her big day. So much appreciated as it was last minute she needed my dress. I also ship with my buissness with them and they always find ways of saving me on post expenses. I enjoy going in

If I could give negative stars, I would. This has the worst of the worst customer service ever! The guy who runs this place is just rude and just straight up doesn't care about his customers. He makes you feel like you're bothering him and you should just go away. If you have a choice, I suggest going somewhere else. I do not recommend this place at all. I'm surprised it even has a 2 star rating. Don't ever go here!